If you have any questions about our products, orders, shipping, returns, or general enquiries, please get in touch using the details below.

Customer Support

Email: info@ventilation-superstore.com

Our support team aims to respond to all enquiries within 1 working day. Response times may be slightly longer during peak periods or public holidays.

Order Enquiries

When contacting us about an order, please include your order number and any relevant details to help us assist you as quickly as possible.

Returns & Refunds Enquiries

For questions relating to returns, refunds, or damaged items, please email info@ventilation-superstore.com with your order number and supporting information such as photos where applicable.

You can also contact us by filling out the Contact form below: